Privacy Policy

1. Introduction

New Energy Boost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newenergy-boost.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Course enrollment and academic information
• Payment and billing information
• Employment and professional background
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our training services
• Processing course enrollments and payments
• Communicating about courses, updates, and promotions
• Personalizing your experience on our website
• Compliance with legal obligations
• Analytics and website optimization

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Contract: To fulfill our obligations under course enrollment agreements
• Legitimate Interests: For business operations, marketing, and website improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist with our operations
• Educational Partners: Accreditation bodies and certification authorities
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell or rent your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security assessments and updates
• Staff training on data protection

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request information about your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• For legitimate business purposes

Course records are typically retained for 7 years after completion for certification purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters: