Terms of Service

1. Acceptance of Terms

By accessing and using the New Energy Boost website (newenergy-boost.com) and our services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Company Information

New Energy Boost is a UK-based training company providing professional development courses in renewable energy and sustainability.

3. Services Offered

We provide:

• Professional training courses in renewable energy technologies
• Industry certification programs
• Educational materials and resources
• Career guidance and support services
• Online and in-person training delivery

4. Course Enrollment and Payment

4.1 Enrollment Process

Course enrollment requires:

• Completion of enrollment application
• Payment of applicable fees
• Meeting any prerequisite requirements
• Acceptance of these terms

4.2 Payment Terms

• Payment is required in full unless installment plans are agreed upon
• All prices are in British Pounds (GBP) and include VAT where applicable
• Payment methods include major credit cards, bank transfers, and approved payment systems
• Course materials will be provided upon payment confirmation

4.3 Refund Policy

• Full refund available if cancellation occurs 14 days before course start date
• 50% refund available if cancellation occurs 7-13 days before course start
• No refund available for cancellations within 7 days of course start
• Refunds are processed within 30 business days
• Course transfers are allowed up to 30 days before the start date

5. Student Responsibilities

Students are expected to:

• Attend all scheduled sessions and complete required coursework
• Provide accurate and truthful information during enrollment
• Maintain professional conduct during courses
• Respect intellectual property rights of course materials
• Follow safety guidelines and instructions
• Notify us promptly of any changes to contact information

6. Course Materials and Intellectual Property

All course materials, including but not limited to:

• Training manuals and handouts
• Video and audio recordings
• Online content and resources
• Assessments and examinations

Are the exclusive property of New Energy Boost and are protected by intellectual property laws. Students may use materials for personal learning purposes only and may not reproduce, distribute, or sell any materials without written consent.

7. Certification and Accreditation

Upon successful completion of courses:

• Students will receive certificates of completion
• Certificates are issued based on attendance and assessment performance
• Industry accreditation is subject to third-party requirements
• Certificate authenticity can be verified through our verification system
• Replacement certificates may be issued for a fee

8. Website Use and Restrictions

You may use our website for lawful purposes only. You agree not to:

• Use the website for any unlawful purpose or activity
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Upload malicious code or harmful content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which forms part of these Terms of Service.

10. Limitation of Liability

To the fullest extent permitted by law:

• New Energy Boost shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific course or service
• We do not guarantee specific career outcomes or employment opportunities
• Force majeure events may result in course modifications or cancellations

11. Course Modifications and Cancellations

New Energy Boost reserves the right to:

• Modify course content, schedules, or delivery methods
• Cancel courses due to insufficient enrollment or unforeseen circumstances
• Substitute instructors when necessary
• Update course materials and curriculum

Students will be notified of significant changes and offered alternatives or refunds when appropriate.

12. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Dispute Resolution

We encourage resolution of disputes through direct communication. If formal dispute resolution is necessary:

• Initial disputes should be addressed through our customer service team
• Unresolved disputes may be referred to mediation
• Final recourse is through the appropriate courts as specified above

14. Changes to Terms

We may update these Terms of Service periodically to reflect changes in our services or legal requirements. Updated terms will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

15. Contact Information

For questions about these Terms of Service, please contact us:

16. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.